Privacy Policy

Section 1

Introduction and Purpose

mfb77 is a trusted online casino and betting platform, committed to providing a safe and enjoyable gaming experience for players in Bangladesh. This Privacy Policy ("Policy") applies to our website mfb77.cam and all services connected to it.

The purpose of this policy is to clearly inform you about what types of personal information we collect, why we collect it, how we use it, and how we keep it secure. By using our platform, you are considered to have given your consent to the terms of this Privacy Policy.

mfb77 believes that the protection of your personal information is a fundamental right. We treat your information with the highest importance and store it using SSL encryption and modern cybersecurity methods.

Section 2

What Information We Collect

When registering an account and using services on mfb77, we may collect the following types of information:

2.1 Information You Provide Directly

When you register, make a payment, or contact us, we collect:

• Full name and date of birth (for identity verification)
• Email address and username
• Residential address
• Financial transaction details (bKash, Nagad, Rocket account numbers)
• Documents required for identity verification (copy of national ID card or passport)
• Records of communication with our support team

2.2 Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address and device identifier information
• Browser type and operating system information
• Session duration and usage patterns
• Data collected through cookies and similar tracking technologies
• Login and logout times and activity history
• Gaming history and betting patterns

2.3 Information Received from Third Parties

In some cases, we may receive information from trusted third-party service providers for the purpose of identity verification and fraud prevention. This information is used solely for security and verification purposes.

Section 3

Use of Your Information

mfb77 uses your personal information for the following legitimate purposes:

3.1 Account Management

• Creating, maintaining, and verifying accounts
• Ensuring login security
• Password recovery and account reinstatement
• Activating bonuses and promotions

3.2 Financial Transaction Processing

• Processing deposits and withdrawals
• Preventing fraud and money laundering
• Maintaining financial records and ensuring audits

3.3 Customer Service Improvement

• Providing 24/7 live chat support
• Resolving complaints and issues
• Improving service quality

3.4 Responsible Gaming

We monitor players' gaming behavior to identify signs of potential addiction and provide necessary support in line with responsible gaming guidelines. This is an important step toward the well-being of our players.

3.5 Marketing and Communications

With your consent, we may notify you by email about new promotions, bonus offers, and platform updates. You can opt out of these communications at any time.

Section 4

Cookies and Tracking Technologies

mfb77 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

4.1 Types of Cookies

• Essential Cookies: These are required for the core functionality of the platform. They are used to maintain login sessions and ensure security.
• Functional Cookies: These help remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to analyze platform usage statistics, which helps improve the service.
• Marketing Cookies: Used to display relevant promotional content (only with your consent).

4.2 Cookie Control

You can control or decline cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform. Essential cookies remain active at all times because the platform cannot function effectively without them.

Section 5

Information Sharing and Disclosure

mfb77 does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, and technical services. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to valid requests from legal authorities or court orders. Information may also be disclosed to assist in investigations of fraud, money laundering, or other legal violations.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such situations, we will notify you in advance and you will be given the opportunity to accept or decline the new policy.

5.4 What We Never Do

• Your information is not sold to third parties for marketing purposes.
• Information is not shared unnecessarily without your consent.
• Information is not shared with unauthorized advertising networks.

Section 6

Data Security Measures

mfb77 has adopted the highest industry-standard technical and administrative measures to ensure the security of your personal information:

6.1 Technical Security

• 256-bit SSL/TLS encryption — ensures protection of all data in transit
• Firewall and intrusion detection system
• Regular security audits and vulnerability assessments
• Two-Factor Authentication option
• Encrypted database storage

6.2 Administrative Security

• Restricted employee access — only those who need it can access the information
• Employee privacy training and awareness programs
• Rapid incident response plan for security events
• Regular internal security reviews

However, complete security of information transmitted over the internet cannot be guaranteed. We make every effort, but keeping your account password confidential and using a secure network is also your responsibility.

Section 7

Data Retention Period

mfb77 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected:

• Active account information — retained for as long as the account remains active.
• Financial transaction records — retained for the period required by applicable laws and regulations.
• After account closure — some information may be kept for a limited time for legal compliance and fraud prevention purposes.
• Marketing communications — stopped immediately upon withdrawal of consent.

Once the specified period has passed, your personal information is securely deleted or anonymized.

Section 8

Your Rights and Controls

As a user of mfb77, you have the following rights over your own information:

To exercise these rights or for any questions, contact our support team via 24/7 live chat or by email at [email protected]. We will process valid requests as quickly as possible.

Section 9

Protection of Minors

mfb77 is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

We verify age during the registration process. If we become aware for any reason that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us at [email protected].

Section 10

Policy Changes & Updates

mfb77 may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.

After each update, the "Last Updated" date at the top of the policy will be changed. Continued use of our platform after an update will be considered your acceptance of the new policy.

We encourage you to review this policy regularly. Previous versions of the policy will be provided upon request.

Section 11

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.